Thinking that maybe others had had the same problem I went searching the Internet. I was totally surprised to see a posting that exactly fit my situation and gave exactly the instructions I needed to solve the problem. In brief, it turns out that dusty mirrors were degrading the output and the solution is to clean the mirrors. Sounds simple enough. And the article even gave step by step instructions for doing so.
Here is a picture of the printer set on a festive poinsettia table cloth so I'll remember working on it during the Christmas holidays. Although the instructions describe how to take off the left and right sides, I couldn't find a reason to do so. That alone would have saved an hour or so.
Nine little screws are removed to reveal a couple of circuit boards and lots of cable. The next instruction was to disconnect all those cables from their receptacles. The instructions cautioned to keep track of the screws. I found that they were all the same so that wasn't important. Keeping track of which cable group went where was another matter.
My solution was to slit address labels into 4 pieces lengthwise then mark each cable group with the name/number of the receptacle they are removed from. It was a life saver to have those little tags.
And here is the little laser engine. Note that there are four horizontal slit mirrors, one for each toner cartridge. It is inside this box that the poor engineering shows up.
Putting the printer back together was no more difficult than taking it appart. My first attempt yielding a message in the error window that I had a "fuser error" that wouldn't clear. By pushing in all the connectors I then got to "output tray jammed". I decided to give it a rest then this morning rechecked all the connectors. I found one that was hiding in the strands of cabling. I plugged it in and the printer came to life, went through it's self checking routines, and announced itself ready to print.
I printed some self-tests reports and found that, indeed, the colors were now darker, especially the red. Is it good for another 2 years?
You are a brave man!
ReplyDeleteHe can afford a new one if it came down to it and he likes to tinker. Plus he had instructions and a wife who lets him tinker. My wife gives me dirty looks. Admitedly I am not as good at tinkering as my father but I'm going to chalk that up to experience :)
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